Customer Success

Unlimited support and peace of mind.

You’ll never work alone

We’re always here to help you get the most out of your ChurchDesk.

Great support

You’ll always benefit from unlimited support, on the phone or via our online chat.

Learning tools

Dozens of online tutorials and videos to help you get the best out of your ChurchDesk.


Over 96% satisfaction on our support tickets and unmatched response time.


Over 5000 one to one sessions to date and the best training you’ll find.

Learn more about how we can help your church

Meet your Customer Success Managers

They’re always there to help you get the most out of your ChurchDesk.

  • Birita Christiansen
    Birita Christiansen Customer Success Manager - UK and Denmark

    I’m helping our users to go digital-nuts. I often hear elderly people telling me “I’m too old to learn this” or other younger people saying “They are too old for using this”. I just don’t believe this to be true. Everyone who wants to learn, can learn to use digital media and elderly people own more fancy tablets than me and I bet they are rocking it! With a nice and polite voice and with patience, I can teach everyone to use the functions that they need in ChurchDesk and benefit from it big time.

    In my spare time I run my own 7-a-side football team and I have found a new joy in doing triathlons. I’m a fan of Netflix and especially chick flicks. I live with my boyfriend CJ and our cat Jacob who wakes us up every morning at 7am. Patience it everything!

  • Jens-Henrik Holm Hansen
    Jens-Henrik Holm Hansen Customer Success Manager - UK and Germany

    The churches that decide to work with us have seen that they have to change their way of doing church and join the ride and this can be a tough transition.

    I put great pleasure into helping them get through that challenge and make that transition as smooth as possible.

    When I am not helping my clients at ChurchDesk, I try to watch as much football as I can but I also love doing sports as well. Playing football, running, biking and triathlons.

What our users say

  • "It was a breath of fresh air coming to ChurchDesk. There was no hard sell and since signing up the support team has been really responsive and importantly recognise that all churches are not the same."

    Carl Holy Trinity

Safety first

Your church and your members’ information is personal. ChurchDesk is as secure as it comes. Our servers are located in the EU and the facilities are ISO27001 approved. We are evaluated by an independent auditor, TÜV IT and comply with all EU data protection rules.

All communication between server and customer is encrypted and all data stored at ChurchDesk is yours and ChurchDesk commits to deleting all customer information if contract is cancelled.

Churchdesk - TSystems

Start running your church better today